Service Delivery Organizations: Direct Install Services for Winter Warming Program

NOTE, ADDENDUM #1 WAS ADDED NOVEMBER 4, 2022

NOTE, ADDENDUM #2 WAS ADDED NOVEMBER 17, 2022

This Request for Proposals (the “RFP”) is an invitation by the Province Prince Edward Island (“the “Province”), through efficiencyPEI, to prospective Proponents to submit proposals for the provision of Direct Install of Energy Efficient Retrofits and Air Sealing Services for the Winter Warming Program as further described in the RFP Particulars (Appendix D) (the “Deliverables”).

This RFP is being issued in order to select a Service Organizations to deliver Direct Install services throughout the province of Prince Edward Island.

efficiencyPEI is endeavoring to achieve:

• accessibility of these services for all Prince Edward Islanders
• ability to meet Winter Warming Program annual energy savings targets

Proponents are to provide details on how their Organization proposes to deliver the Winter Warming (WW) service, as further outlined in this RFP document. Proponents are encouraged to consider and provide details on innovative and new approaches to ensure service levels / targets are met.

efficiencyPEI’s mission is to empower all Islanders to make good choices when it comes to energy. From providing information to delivering rebate programs efficiencyPEI is the go-to for all things energy efficiency on Prince Edward Island. efficiencyPEI believes in putting knowledge in the hands of clients and enable them to make proactive choices about their homes and businesses. efficiencyPEI is committed to showing that energy efficiency can increase comfort, reduce environmental impacts and put money back in the pockets of Islanders.

efficiencyPEI is looking for a Service Organization(s) that has/have experience in providing the following services:

• Installing products/equipment in houses, apartments, etc. (i.e. for use in residential applications);
• Scheduling client appointments and providing excellent customer service;
• Hiring, managing, scheduling and dispatching installer crew/team members;
• Education on energy efficiency behaviours, products, etc. and the benefits of adopting energy saving behaviours, products, etc.;
• Sourcing products and managing/maintaining inventory of those products (e.g. energy efficient products);
• and
• Achieving energy savings

In their proposal submissions, Proponents are to demonstrate how their Organization will manage risks and add value, through the delivery of the WW service, as further outlined in this RFP.