OFFRE À COMMANDES - SOUTIEN EN MATIÈRE DE FACTEURS HUMAINS POUR
LA RECHERCHE MARITIME

Entente sur le commerce : Accord sur le commerce intérieur (ACI)
Processus de demande des soumissions : Tout fournisseur
intéressé peut présenter une soumission
Pièce jointe : Aucune
Stratégie d'approvisionnement concurrentielle : Meilleure 
proposition globale
Entente sur les revendications territoriales globales : Non
Nature des besoins : 


STANDING OFFER - HUMAN FACTOR SUPPORT FOR MARITIME BASED RESEARCH

W7707-145734/A
Collier, Susan
Telephone No. - (902) 496-5350 
Fax No. - (902) 496-5016


Defence Research and Development Canada (DRDC) Atlantic Research
Centre require one (1) Departmental Individual Standing Offer
(DISO) for Maritime Human Factors support to assist in the
conduct of research related to human factors in the maritime
domain on an 'as and when' required basis through a Standing
Offer. Work under the Standing Offer will support behavioural
and cognitive sciences research in various maritime contexts.
The Standing Offer would support all Centres within Defence R&D
Canada.

The scope of the proposed work is to provide support to human
factors research and development associated with maritime
operations, as and when required. 

The standing offer comprises the following Occupational
Categories: Physical, Cognitive, Modelling and Simulation,
Analysis and Design, Workload and Task Analysis, Test,
Evaluation and User Groups, Human Systems Integration, Training
and Learning, System Safety and Survivability, and Project
Management. 

Human factors support could include, but is not limited to:
human factors analysis; work domain analysis, cognitive
requirements analysis; development of design concepts for
maritime command, control, communication and information (C3I)
systems; physical ergonomics requirements analysis and design;
prototyping design concepts; simulation of existing and
conceptual C3I maritime systems; human performance modelling;
whole crew modelling; human in the loop experimentation and
human performance evaluation. 

Individual requirements could include, but are not limited to,
the following:

Developing research plans including but not limited to, methods,
approaches, techniques, analyses, risks, risk mitigations, and
timelines.
Conducting reviews of scientific and military literature on
topics related to human factors in the maritime domain. Example
topics are: interface design for maritime systems; human factors
and information displays; visualization of information;
automation; decision support for maritime C3 systems; crewing
platforms and whole-ship crewing. 
Conducting data collection through the use of human factors
engineering (HFE) methods. Examples might be, using HFE
techniques to support knowledge elicitation, and task and
cognitive task analyses.
Conducting data collection through human in the loop
experimentation. Designing and conducting human in the loop
experiments to assess human performance in maritime environments
and/or platforms. 
Recruiting and scheduling Subject Matter Experts (SMEs) and
participants for interviews or human research experiments. This
activity may include reimbursing participants (the monetary
amount for reimbursement shall not exceed that defined under the
DRDC Human Research Guidelines [1]).
Developing scenarios to support data collection. Examples are,
paper and pencil format to support data collection through
interviews or table-top exercises, or software-based scenarios
to augment the realism and fidelity of operator displays in a
laboratory setting. 
Providing expertise in building simulations and modelling
environments to support the modelling of individual human
performance and whole team performance and/or options analysis.
Designing and administering interview protocols, surveys, and
questionnaires.
Collecting, formatting, analyzing, and interpreting quantitative
and qualitative data, including data attained through field and
sea trials. The contractor may be required to collect human
performance data during field or sea trials.
Reporting results of tests and evaluations, including methods
used, as well as any limitations of results.
Providing recommendations and guidance both to DRDC and to the
Canadian Forces based on results of studies, in the form of
reports and verbal presentations.
Providing interim reports, and final reports, on work conducted.
Following is an example project that includes many of the tasks
that may be required to be performed under this Standing Offer.
Numbers in brackets [ ] refer to the list of individual
requirements above:
The project assignment is to provide recommendations for the
optimal number of crew required to operate a new sonar system on
a Canadian submarine. A structured research plan is drawn up
that includes methods, metrics, approaches, timelines, etc. [1]. 
The project requires an in-depth understanding of current crew
assignment to stations and the functionality of an existing
sonar system, as well as a detailed understanding of the
functionality of the new sonar system [2]. Human factors
engineering methods are applied [3; 8] to elicit knowledge and
information about the new and old systems from Subject Matter
Experts [5]. To further the knowledge base, documentation on the
operation of the current and new systems are reviewed [2]. A
comprehensive task analsysis for the existing system is built
[3], and a function analysis is built for the new system [3]. 
To understand how operators use the system, and to compare
baseline human performance to operation of the future system, a
human in the loop study is designed and conducted [4]. An
operational scenario is built [6] to support the study. Measures
 of performance are identified and appropriate tools for data
collection chosen and/or designed [1]. Using the scenario and an
existing team trainer that mocks up the complete as-is sonar
room, human performance data is collected while the crew mans
the sonar room over a 2-day simulated operation. Examples of
data collected include: latency and accuracy on tasks; measures
of workload and alertness of the crew during the course of the
operation [9]. 
A comparison study is conducted using the same scenario and
measures of performance with operators manning the new sonar
system [4]. Options for crewing the new system are generated and
tested [9].
Modelling of workload for crew members is completed [7] and
various options for crewing with the new sonar system are
constructed and tested. Modelling the effect on whole ship crew
and tasks of different crewing options [7] is also constructed.
The data is analyzed, synthesized and interpreted and the
findings collated to provide recommendations on the number of
crew required to optimally use the new submarine sonar system
[10; 11;12]. 
Interim reports are delivered throughout the project and a final
report is provided at project end [12].

Expertise
Work may draw on diverse expertise, including: human factors,
human factors engineering, cognitive psychology, system
analysis, software design and development, human factors
interface design, concept development, survey design, data
collection and analysis, human in the loop experiment design;
human performance simulation and modelling, crew modelling,
physical space simulation, and software development.   

References:
[1]		DRDC Toronto guidelines for compensation of subjects
participating in research studies. DRDC Toronto Research Centre
TM 2008-138. See Annex F.

The period for placing call-ups against the DISO will be from
date of issuance of the DISO to 31 March 2018.
Offer evaluation will be based on Mandatory Technical and point
rated evaluation criteria and price. The responsive offer with
the highest total overall points will be recommended for
issuance of a standing offer.

 "There is a security requirement associated with this
requirement.  For additional             information, consult
Part 6 - Security, Financial and Insurance Requirements, and
Part    7A - Standing Offer. For more information on personnel
and organization security            screening or security
clauses, offerors should refer to the Canadian Industrial
Security  Directorate (CISD), Industrial Security Program of
Public Works and Government       Services Canada
(http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website. "

At the Request for Standing Offers closing date, the following
conditions must be met:

(a)	the Offeror must hold a valid organization security
clearance as indicated in Part 7A - Standing Offer;

(b)	the Offeror's proposed individuals requiring access to
classified or protected information, assets or sensitive work
site(s) must meet the security requirement as indicate in Part
7A - Standing Offer;

(c)	the Offeror must provide the name of all individuals who
will require access to classified or protected information,
assets or sensitive work sites;

(d)	the Offeror's proposed location of work performance or
document safeguarding must meet the security requirement as
indicated in Part 7A - Standing Offer;

(e)	the Offeror must provide the address(es) of proposed
location(s) of work performance or document safeguarding as
indicated in Part 3 - Section IV Additional Information.

2.	For additional information on security requirements, offerors
should refer to the Canadian Industrial Security Directorate
(CISD), Industrial Security Program of Public Works and
Government Services Canada
(http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.

Offerors must submit a list of names , or other related
information as needed, pursuant to section 01 of Standard
Instructions 2006 and 2007.

 "For services requirements, Offerors in receipt of a pension or
a lump sum  payment must provide the required information as
detailed in article 3 of     Part 2 of the Request for Standing
Offers (RFSO)."

This requirement is subject to the provisions of the Agreement
on Internal Trade (AIT).

This requirement is subject to a preference for Canadian goods
and/or services.

This requirement is subject to the Controlled Goods Program.

INQUIRIES: All inquiries of a technical nature and all questions
of a contractual nature are to be submitted to the Contracting
Authority: Susan Collier, telephone (902) 496-5350, facsimile
(902) 496-5016, e-mail susan.collier@pwgsc.gc.ca. Inquiries are
to be made in writing and should be received no less than five
(5) calendar days prior to the closing date to allow sufficient
time to respond.
This PWGSC office provided services to the public in English.
Date de livraison : Indiquée ci-dessus

L'État se réserve le droit de négocier les conditions de tout
marché avec les fournisseurs.

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