W8474-248487: User Experience (UX), User Interface (UI) and Accessibility Testing Services

Solicitation number W8474-248487

Publication date

Closing date and time 2024/05/24 14:00 EDT

Last amendment date


    Description

    This requirement will support the EHRP project in the Request for Proposal (RFP) bid evaluation process of a future EHR system and assist DND in developing the point-rated criteria and weighting rationale for useability (UX and UI) and conformity to Government of Canada accessibility and Official Languages
    standards. By working with DND subject matter experts and EHR representative application users, the Contractor will evaluate the top two (2) ranked bids and determine the score results to be used to rate the technical merit of each proposal.

    DND requires the services of a Contractor to assist in developing the point-rated evaluation criteria description and weighting rationale for user experience (UX) and user interface (UI) analysis, and content and accessibility compliance to be included as part of the Bid Evaluation Criteria for the contracting of a
    future EHR system for the CAF. In addition, the Contractor must conduct user experience (UX) and user interface (UI) testing and confirm vendor claims of accessibility, functionality and compliance with Government of Canada Guideline on Making Information Technology Usable by All- Canada.ca
    (https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32620) and Official Languages Act (https://lawslois.justice.gc.ca/eng/acts/o-3.01/) of the two (2) top ranked bids and provide scoring results based on the point-rated criteria.

    Contract duration

    The estimated contract period will be 12 month(s), with a proposed start date of 2024/06/07.

    Trade agreements

    • World Trade Organization Agreement on Government Procurement (WTO GPA)
    • Canada-Chile Free Trade Agreement (CCFTA)
    • Canada-Peru Free Trade Agreement (CPFTA)
    • Canada-Colombia Free Trade Agreement
    • Canada-Panama Free Trade Agreement
    • Canada-Honduras Free Trade Agreement
    • Canada-Korea Free Trade Agreement (CKFTA)
    • Canadian Free Trade Agreement (CFTA)
    • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
    • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
    • Canada-Ukraine Free Trade Agreement (CUFTA)
    • Canada-UK Trade Continuity Agreement (Canada-UK TCA)

    Reason for limited tendering

    A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

    • None

    Partner with another business

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    Contact information

    Contracting organization

    Organization
    National Defence
    Address

    NDHQ Carling Campus

    Ottawa, Ontario, K1A 0K2
    Canada
    Contracting authority
    Alex Cochran
    Phone
    (343) 548-7265
    Email
    desproc2-4-dose2-4@forces.gc.ca
    Address

    60 Moodie Drive

    Ottawa, Ontario, K1A 0K2
    Canada
    Bidding details

    Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.

    Tender documents
    Document title Amendment no. Language Unique downloads Date added
    001
    English
    16
    001
    French
    1
    001
    English
    30
    001
    French
    2
    001
    English
    131
    001
    French
    6
    001
    English
    131
    001
    French
    9

    Access the Getting started page for details on how to bid, and more.

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    Summary information

    Notice type
    Request for Proposal
    Language(s)
    English, French
    Region(s) of delivery
    Ottawa
    Region of opportunity
    Ottawa
    Contract duration
    12 month(s)
    Procurement method
    Competitive – Selective Tendering
    Selection criteria
    Variations or combinations of the above methods

    Support for small and medium businesses

    If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab. 

    Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

     

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